Category Archives: Uncategorized

Proof of aged-care compliance will be in the eating

With Christmas fast approaching, and 2019 not far away, it’s understandable that some Australian aged-care providers might be getting a little nervous about what the new-year holds in store. Following a series of high profile compliance failures and reports of elder abuse, the aged-care sector’s new-year will kick-off with a Royal Commission.  Its objective, among […]

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Franchisors must prove they have wage fraud under control

A series of government investigations and penalties surrounding systemic wage fraud within the Australian franchise sectors has put the onus on franchisors to prove they have wage fraud under control, or else suffer the wrath of investors, shareholders and the regulator. The situation has become so bad that Australia’s largest petrol retailer Caltex is getting […]

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When is an audit not an audit?

The first riddle I ever read was the old classic “When is a door not a door?”. Answer; “When its ajar”. Even after reading the answer, I still didn’t get it.  It wasn’t until my Mother explained the play on words that the penny finally dropped. Riddles have remained a source fascination ever since. What fascinates […]

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The convergence of audit and inspection – are you prepared?

Date: January 2017 Economic, political and societal pressures have always influenced the evolution of audit and inspection; albeit along different paths. Today, these same pressures continue to shape auditing and inspection expectations; but something important has changed.   For the first time, these expectations share a common theme – the effective monitoring and control of operational risk. […]

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Transform your audit and inspection processes into a powerful integrated risk assurance system

In this short article, I outline how organisations can transform their audit and inspection processes into a powerful integrated risk assurance system using proven ISO methods.  It’s easier than you think. _______________________________________________________ Many inspection and auditing systems have understandably evolved separately, and therefore are incapable of providing board-members and senior-management an accurate overview of an organisation […]

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Quantitative risk-base thinking – does it exist?

I recently wrote about the benefits of quantitative risk-based thinking and why organisations should avoid qualitative methods when developing their ISO 9001:2015 processes. (link) But is there such a thing as a practical quantitative risk-based thinking solution? Or, as one a reader suggested, “It’s the Holy Grail of risk analysis, and thus it doesn’t fully […]

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Size matters – especially when it comes to auditing.

A question I often get asked is “what sample-size do I need”? A reasonable question you might think, but the answer is rarely straightforward. This is because deciding which sample-size to use involves taking three competing requirements into consideration: (i) risk (ii) time and (iii) cost. For example, it stands to reason the more “riskier” […]

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Reflecting on the fallout from Cootes Transport

Was rear view auditing to blame for Cootes’ losing its reign as Australia’s largest fuel-trucking company? The story of a chain of events that started with one fatal accident and led to a huge fall out for Cootes Transport is a sad one. It reminds us that one incident can spark a huge impact on […]

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Enhance Your Organisation’s Contractor Management Capability with Acceptance Sampling

In a recent article, I explained how world-best-practice acceptance sampling methods can help organisation’s enhance their contractor management capability.; refer to website library http://www.compliance-master.com/support/reference-library.html Contractor Performance Monitoring and Assessment The need for improvements in contractor performance monitoring and assessment processes was recently highlighted in a survey undertaken by the International Association of Contract and Commercial Managers […]

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Make Better Business Decisions with Compliance Master

Good decision making relies on good information.  Making sure your board, employees and stakeholders have access to the very best information when assessing compliance performance will help them decide on the best course of action to protect the organisation from unacceptable non-compliance risks and maximise value. Compliance Master® is the affordable, easy-to-use alternative to 100% […]

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