Privacy Policy

 

PRIVACY STATEMENT

Compliance Master International Pty Ltd respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Statement is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to Compliance Master International Pty Ltd and its affiliates. This Privacy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us.

By visiting the www.compliance-master.com website or are otherwise providing your personal information to Compliance Master International Pty Ltd via any other means, you are accepting and consenting to the practices described in this Privacy Statement.

For purposes of this Privacy Statement, the term “visitor” includes visitors to our websites who are not yet customers, those who become customers, as well as those who do not become customers; whether you upload information to our websites, download it, or are merely visiting our websites. You can choose not to provide certain information when using our websites but then you might not be able to take advantage of many of its features.

All questions or concerns about this Privacy Policy, and requests for more information about our personal information handling procedures, should be addressed to Compliance Master International Pty Ltd by sending e-mail to info@compliance-master.com or calling +61 1300 827 933.


INFORMATION WE MAY COLLECT FROM YOU

We collect personal information from you when you request a trial of our products and/or when you purchase or request further information about our products and services. We obtain non-personal system information from you when you download and/or launch a trial of our products. Collected information generally includes your name and contact details. We collect this information so we can provide you with our products and services and information about them. If you do not provide us with this information we may not be able to provide you with the products and services you have requested.

Depending on the circumstances we may hold your information in hard copy and/or electronic form. We may contact you using personal data you have voluntarily provided in order to notify you of changes in information and updates concerning our products and services. Occasionally, we may contact you to participate in a business-related survey and may request information from you; however, participation is entirely voluntary and you have the choice of whether or not to disclose any information that may be requested.
 


HOW WE USE YOUR PERSONAL INFORMATION

Your personal information may be used to:

  • Provide our products and services to you,
  • Develop new products and services,
  • Collect payments and administer your account,
  • Conduct credit and/or fraud checks,
  • Provide updated information about our products or services,
  • Maintain and update our business systems,
  • Actively promote our other products and services to you. If you do not wish to receive such communications please advise us at email support@compliance-master.com
  • For research into our client base and for related purposes using aggregated (anonymous) benchmarking data.

Sensitive information entered via our online products will not be used or disclosed by Compliance Master International Pty Ltd to other third parties, except as authorised by you to perform our services for you and to provide summarised anonymous benchmarking data across all our clients.

 


SECURITY IS IN PLACE TO PROTECT YOUR PRIVATE INFORMATION

We have implemented appropriate physical, electronic and managerial procedures to protect your private information against loss, misuse and alteration, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a restricted access. Our servers are accessible only to authorized personnel required to provide the services requested by you.

Although we have undertaken all practicable measures to safeguard the confidentiality of your personal information, transmission by Internet cannot be made absolutely secure. By continuing to use our products or services or website you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.


PAYMENT CARD DETAILS

We may ask visitors to enter credit card information in order to process orders for products and services placed with Compliance Master International Pty Ltd. Credit card information provided via our website is transferred over a secure connection to our global payment gateway provider www.eway.com.au. This information is collected on a transaction-by-transaction basis under industry best practice security practice and will not be released to anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements. Credit card numbers are used only for processing payments and are not used for any other purposes Compliance Master does not store credit card details on our servers.


CORRECTING INACCURACIES IN YOUR INFORMATION

To correct or update any information you have provided, our sites allow you to do it online. In the event of loss of access details you can send an e-mail to support@compliance-master.com


INQUIRIES OR COMPLAINTS

If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at support@compliance-master.com or write us at Executive Officer, Compliance Master International Pty Ltd, Level 3, IBM Tower, 60 City Rd, Southgate, Victoria, Australia, 3006. We will investigate the matter and are committed to resolve any privacy concerns that you may have.


POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this website. You are can offer your views, suggestions, if any, by submitting an email to support@compliance-master.com